Thank you Rich and Matt - you did a wonderful job on my Service Repair appointment.
Ron F., Estero
Emilio just left my home and I wanted to let you know what a pleasure it is to have him service my A/C. Efficient, pleasant, clean (wears booties), explains everything, excellent overall. Even his paperwork is neat and clean.
Irena, SW Florida
I would like to take this opportunity to commend your technician Eric who serviced and inspected my HVAC system on Friday January 6, 2012. He was a master of is craft. He not only fixed a mistake that my last HVAC company made, but he also pointed out several quality issues with the work and gave me the best news of all......NO MOLD! 2 other HVAC companies insisted I needed to install a $3,000 UV light system because I had mold. He explained to me exactly why mold grew and why I did not have it. He was very trustworthy and I am looking forward to making Gulf Shore Cooling my new HVAC provider. Thanks again, and thank Eric again for me!
Tom Maiale,
Vice President - Commercial Banking/SBA Lending
KeyBank-Florida District
Just a short note to tell you how pleased we were with your two installers. They were very friendly honest,courteous,informative and they left the area spotless. They did say that they had to return to install a drip pan.....the one they had was too large. Again we really appreciate your installers.......we've had many bad experiences w/ A/C companies and it was a real change and pleasure dealing with your company. Happy New Year.
Anthony and Jacqueline B.
GREAT compliment to Craig, Tom and Dwight Fantastic professionalism and quality. I was self employed up north – I know how difficult it is to get quality of this level with knowledge and explanations to customers! I am very satisfied!
Mr. McM.
Wanted to put a PUBLIC THANK YOU review of my year-to-year Electric bill shows a marked saving. Thanks for the efficent service.
Gary L.
I want to pass along how happy I am with the two installers. They did an excellent job. They were very neat, very clean and everything was well done.
M.H. Charlotte County
I never had anyone in all his years go thru and explain everything in detail. Dwight is a great salesman who knows his product and does not have to pressure the customer. Dwight is an asset to Gulf Shore Cooling.
Shaw, SW Florida
Emilio serviced my Unit and he is great. Everything checked out good. I am so happy that Gulf Shore Cooling was referred to him. I am going with your Air Conditioning Maintenance Contract now.
Peter, Florida
Management, I would like to thank you and all involved in the installation of my new Rheem Air Conditioning system on June 15, 2011. The experience was very pleasant, it started with Ferrell at the Punta Gorda Home Depot. He explained exactly how the process would proceed. Dwight came to our home, determined our needs, explained how the install would be done, arranged for a temporary room cooler and helped us through the financing with Home Depot. Craig and Tom arrived exactly as scheduled and went right to work. What a team, they really know what they are doing. The only part that didn't follow the script was, it was supposed to take 5 hours, they finished in 3.5 hours, great work. Thru the few days upto and after installation, I received a few phone calls from the girls in the office, they are sure helpful and pleasant to talk to. The entire team from first contact to completion are all great people and wonderful to work with. Overall I give this job the highest score possible and management at Gulfshore Cooling has every right to be very proud of their people and their customer satisfaction. Likewise Home Depot should also be very proud of their choice of an excellent contractor. Thank you
Bob, Punta Gorda Florida
Dwight, Just a word of thanks to you and your crew for a quick and professional installation. They arrived promptly and did their job efficiently without leaving any cleanup for me. To my eye the installation is neat and the workmanship is good. You should know that the building inspector was very complimentary of the quality of the equipment and the install. He has seen several Gulfshore jobs and thinks highly of the company. I will recommend you to anyone that asks. thanks again,
Jim, SW Florida
This is to let you know how happy I am. Craig & Tom are very polite and they did a very professional and wonderful job. I highly recommend your Air Conditioning company.
Joe, SW Florida
Out of any company that I have used, yours has been the best without a doubt! Every person I have talked to and had to deal with has been nothing but kind and cautious! Thank you so much for an amazing job and being such a wonderful company! Excellent job!!
Wiltold, SW Florida
Jack and the inspector: Craig and Tom (both from Gulf Shroe Cooling) could not have done a better job and it was like artwork.
Jack
Thank you for the wonderful service I received from Mike Card. If I still would have my company, Mike would be working for me and would be in charge of hiring and running my staff! Mike was very professional and didn’t try to BS his way around the table. Very informative individual and I hope you know how lucky you are to have him in your possession.
Dr. F-M
I love your company and the install went fantastic. The last company that did my install did a horrible job and you were excellent. My electric bill is down and the system works fabulous!! Great job to Craig and Tom!!
Tom, Punta Gorda
Just a note to complement Matt. I was at my son's house ... Cape Coral. I was shocked when Matt arrived exactly at 8:00 o' clock on September 30th. This was the time that the appointment was scheduled. Most of the time service people are late. He worked diligently and apparently did a good job. He made recommendations which my son will review. He is a ver personable young man and an excellent company representatative. You can send him to my house at any time to service the air conditioner.
Roger, Cape Coral
First of all I would like to let you know that the crew you sent was outstanding. Considerate, detail oriented, accommodating, responsive to our requests, extremely polite and very professional. If it hadn't been for the lack of cooling while the system was down we would not have known that they were there. I was also impressed with the great care they took not soil any of the areas they worked in, always covered things up and cleaned up afterwards and at the end of the day before they left. They deserve great praise. Its great to see craftsman who pride themselves in doing it right the first time. The system is working very well and we have felt very comfortable in the home since both systems are working. I do think we need a damper, not so much for right now but when the heating season starts. I will get more air and the lanai would be too warm as compared to the rest of the house. In a previous home we had dampers preset for cooling and heating conditions. Again, thank you and we appreciate the job you and your guys have done.
Wolfgang
"I have been working with your Service Dispatcher and have had a wonderful experience. Her manner is helpful and professional. As a Property Services Manager, there is nothing more important than dependable vendors who deliver prompt service at a fair price. My experience with Gulf Shore Cooling has been outstanding and they are at the top of my preferred vendor list."
A Naples Rental Agency
"Thank you for finalizing the recently installed HVAC equipment for our home. The system is working well and is easy to operate. I appreciate all of you hard work to include your staff of men."
A Fort Myers Resident
"I want to let you know how great it was working with you. The tenants were very happy to have cooling on Saturday itself. Thank you once again for your professionalism and excellent customer service."
A Miami Resident
"...upon his arrival, your Technical Advisor took care of the situation quickly and had my guests comfortable. I can only wish to have employees like yours working for me who believe Customer Service is important. You are fortunate to have him and I feel very comfortable with your company because of him."
A Naples Resident
"I was very impressed with Gulf Shore Cooling for handling my need for a checkup and cleaning of AC. I am going to use them for all emergency needs when it comes time to replace AC."
A Fort Myers Resident
"The Technician was great! I think he may have figured out a quick, easy solution for my hot bathroom. Thanks!"
A Fort Myers Resident
"Thank you for your prompt response to my service call. Rich was extremely knowledgeable and polite. You should be proud to have Rich as an employee."
A Fort Myers Resident
"Dear Mr. Wright, we had a problem with our cooling system... your technician diagnosed the problem. I felt that his competence and especially his warm personality is indeed worth spreading your reputation among our clients."
A Sanibel Island Resident
"Dear Gary, This is just a quick note to let you know how pleased I am with the professionalism and cleanliness of the crew that installed our new Trane air conditioning system. All of our expectations were met and everything that was promised was delivered. Your crew showed up on time, worked efficiently and kept my home clean."
A Fort Myers Resident


















